Privacy Policy

Effective Date: September 16, 2025

Inweb Innovations (“we”, “our”, “us”) operates the VoxUp service (“VoxUp”, “Service”).
We are committed to protecting your privacy and handling your personal data in accordance with applicable laws, including the EU General Data Protection Regulation (GDPR).

1. Information We Collect

VoxUp collects minimal information necessary to provide our voice and video calling service:

• Account Information: Email address and name when you create an account
• Call Data: Technical metadata about calls (duration, connection quality) but not call content
• Device Information: Browser type, operating system, and device capabilities
• Usage Analytics: How you interact with our service to improve functionality

2. How We Use Your Information

• Provide and maintain our calling service
• Improve service quality and user experience
• Send important service updates and notifications
• Ensure security and prevent abuse

3. Call Privacy

We do not record, store, or monitor your calls. All voice and video communications are encrypted end-to-end and transmitted directly between participants. VoxUp acts only as a connection facilitator.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who help us operate (under strict confidentiality agreements)

5. Data Storage and Security

• Your data is stored securely using industry-standard encryption
• We implement appropriate technical and organizational security measures
• Account data is retained only as long as necessary to provide our service
• You can request account deletion at any time

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Withdraw consent for data processing
• Export your data in a portable format

7. Cookies and Tracking

We use essential cookies to:

• Maintain your login session
• Remember your language preferences
• Analyze usage patterns (anonymized data only)

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

9. Children's Privacy

VoxUp is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@voxup.online
Address: Inweb Innovations, 11191 Belgrade, Serbia